Privacy and Cookies Policy

 

Your Details

When you place an order with treutmade online, you need to fill in certain information including your name, delivery and email address. This information is required to enable us to process your order and notify you of its progress.

 

Information we use, how & why

Once you have placed your order, we will contact you by email to confirm your order details and again once your order has been accepted and dispatched. Should we need to contact you for any reason regarding your order, we will use the email address you specified or the telephone number where provided. We will use your e-mail address only during fulfilment of your order and will never pass it on to any other organisation.

Your Rights

If you have any queries about the personal information we are holding in your name, please contact us and we will be more than happy to review your account and update our records as required.

Safety & Security

Our website uses the latest secure server technology to ensure your information is protected to the highest standard, whenever you place an order or access your account information. The Secure Sockets Layer (SSL) software we use encrypts the information you input, ensuring that it is virtually impossible for unauthorised parties to read any information that you provide.

We do not store any details of your payment card.


Use of Cookies

Cookies are small pieces of data or text files that are stored by your web browser on your hard drive. Cookies allow a website to personalise your shopping experience and let the website know when the user has returned for example. Our cookies do not contain any personal information about you however and are only used to determine your browser and user preferences for our site, to help enhance your browsing experience. However, if you prefer, you can set your browser software to not accept cookies. You should still be able to use our site without cookies enabled, but you may lose a certain level of functionality.

 

We respect the activation of the Do Not Track feature in your browser. If Do Not Track is activated in the browser, third-party tracking is deactivated and no web font from external resources is integrated.

 

Please be advised that general deactivation of cookies may cause malfunctions in the use of our website and, in addition, does not reliably prevent transmission of data to Google Analytics. We therefore recommend using the “Do Not Track” option (DNT) of your Internet browser. Depending on the browser, this is either a button in the program settings or an add-in or plugin module that has to be installed retroactively. If this option is activated, your browser signals to our web server that you do not wish any tracking to be performed without your explicit consent. Then all tracking functions will be automatically activated by us on the server side. This also means that our websites will be delivered without code for Google Analytics. This assures the best possible data protection, and you do not have to take any further measures with regard to our website.

 

Depending on which Internet browser you are using, the process for activating the “Do Not Track” option varies. Follow the links below to find out how to do it: